E-design and paint consultation terms and conditions

Please find the answers to some of the most frequently asked questions when purchasing paint/e-design package.

I don’t see what I need for my home in one of your packages, do you offer custom quotes?

Absolutely! If you need many rooms painted, need help with a new build, kitchen design, etc, please reach out to me: ashley@homelikeyoumeanit.com I will be happy to offer a custom quote for your project.

How will we communicate during the process?

At this time, all paint consultations are virtual, except exterior paint color consultations. To keep prices affordable to you, I do everything virtually. You will be asked to fill out a form describing your desires for the project as well as provide a link to photos of your room and your Pinterest inspiration board.

How are you able to choose a paint color virtually?

Specifying the correct color for your space is about being able to decide which undertones your home’s fixed elements and furnishings have–which is my speciality!

After consulting with hundreds of clients, I’ve had much success selecting the correct neutral or color for clients all over the world. Following the instructions carefully for photographing your space allows me to identify the undertones in your space and select the right paint colors to pull your room together.

Once I specify colors for your space, I then lead you through the very important process of testing colors in your space and guide you as we determine which color fits your home the best.

Am I able to talk with you on the phone?

At this time, I only offer brief phone consultations to clients who purchase my exterior paint color package. All other consultations do not offer a phone call, as I’ve tried to keep the package as affordable as possible. If you’d like to discuss your project at length (keep in mind, you will have the opportunity to send in inspiration photos and fill out a detailed form about your project) please consider purchasing a phone consultation as well.

What if I don’t like my design or color recommendations?

I make every effort to understand your desires for your project and suggest 3-5 colors that would work well for your space. I strive to make my clients happy, and thus offer one revision based on your feedback within a 7 day period.

What is your refund policy?

I am committed to client satisfaction and offer one revision based on your feedback within 7 days. However, if after the one revision you are still not happy, I cannot provide a refund, as you’ve already received paint color recommendations from me, which is intellectual property.